Medical Software Platforms: Leading 5 EMR Systems, Costs, & Features

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The Role of EMR Solutions: Medical Software Platforms that Change Care

The healthcare sector is substantially transforming by incorporating electronic systems and medical software platforms. The Electronic Medical Record (EMR) system is among these groundbreaking advancements, replacing traditional paper-based documentation. 

Moreover, the anticipated value of the worldwide EMR market is projected to reach US $17.6 billion in 2023, with a subsequent increase to US$ 32.3 billion by the year 2033 at a CAGR of 6.2%. But why are medical software platforms gaining such popularity, and why do healthcare practitioners worldwide use EMR solutions? 

EMR market growth forecast
Figure 1. Medical Software Platforms Market Growth Forecast

One of our previous articles has already discussed the intricacies of Electronic Health Record (EHR) systems. And we continue our deep dive into medical software platforms by sharing our insights into the world of EMRs. Here, we will explore the different types of EMR systems, focusing on their key features, benefits, limitations, and the most popular EMRs on the market.

“The technical complexity of EMRs lies in seamlessly integrating diverse functionalities, from clinical documentation to interoperability and decision support tools. However, the benefits of these platforms make them worth the effort, leading to improved patient care and informed decision-making.” 

Romaniya Mykyta
Head of Product Management, SPsoft

“In our experience at SPsoft, EMR systems and medical software platforms are pivotal in revolutionizing healthcare delivery, offering a robust framework for efficient care management and streamlined operations. Our commitment is to empower healthcare providers with innovative solutions that enhance operational efficiency and ultimately improve patient outcomes and overall clinic performance.”

Mike Lazor
CEO, SPsoft

What Is the Role of EMR Solutions in Healthcare?

EMRs are medical software platforms crafted explicitly to enhance patient care management. Functioning as a digital repository of an individual’s medical history, an EMR encapsulates comprehensive records of their previous medical treatments. Unlike the EHR tech platforms, EMRs foster improved patient engagement, thorough analysis of historical medical data, and seamless accessibility to an individual’s health records within a specific medical practice. 

Medical software platforms contain valuable patient information, such as:

  • Demographic details
  • Diagnoses over time
  • Special notes from physicians
  • Prescription data
  • Lab test results
  • Immunization records
  • Allergy information
  • etc

Medical software platforms have various functions, contributing to the heightened efficiency of clinics in terms of service delivery and costs, enhancing patient satisfaction, and optimizing their healthcare journey. 

The 5 Key Components of Medical Software Platforms

The effective functioning of EMR programs relies on their essential components. We have outlined the five key ones, but each is unique and can contain many different details. 

  • Data capture. This component of an EMR system covers the retrieval of structured and unstructured data within a patient’s medical record, including MRIs and X-rays, records, and more. Structured data entails demographic information like age and gender, while unstructured data incorporates text-based notes from clinicians or other sources. That helps supply additional context for medical care delivery. After all, data capture enables physicians to consistently and accurately input data into the EMR system.
  • Information management. The second vital component is data management. That includes functionalities such as patient registration, scheduling, and billing. Also, It allows the clinicians to view, update, and add new information to a patient’s medical record. Information management tools aid healthcare providers in handling patient information, enhancing the overall quality of care.
  • Decision support systems. The decision support system creates evidence-based recommendations for clinicians for patient diagnosis and treatment. These systems use clinical decision rules and patterns to generate recommendations grounded in a patient’s medical history, laboratory test results, and other data. 
  • Order entry systems. The order entry system lets clinicians input orders for medications, lab tests, imaging studies, and other medical procedures directly into the EMR system. This component ensures precision in prescribing medications and ordering tests or procedures, ultimately improving patient outcomes.
  • Reporting mechanisms. The fifth component generates reports offering insights into patient care delivery and healthcare quality measures. These are readmission rates, length of stay, or mortality rates. Healthcare organizations utilize these reports to track performance indicators and identify areas for enhancing care delivery.

Want to learn more about the key components of EMR systems? Contact our experts to see how you can enrich your healthcare platform for maximum impact!

Essential Features and Functions of EMR Systems

Apart from the key components of medical software platforms, several essential features of EMRs need attention. These features pertain to the quality of care delivered to the patients and data security and privacy.

Essential features and functions of EMR systems
Medical software platforms

Efficient Data Management

EMR systems offer comprehensive functionalities to record and organize patient data. Embracing a structured approach, EMRs facilitate quick information retrieval, minimizing the time spent searching for records and ensuring the accuracy and currency of data.

Integrated Clinical Workflow

Modern healthcare operations involve a multitude of clinical workflows that require seamless integration into a unified platform. These workflows span patient registration, appointment scheduling, prescription management, test ordering, and electronic prescribing. By consolidating such processes within medical software platforms, healthcare providers can save time, eliminate redundancies, and enhance operational efficiency.

Interoperability and Data Exchange

Interoperability is a critical feature of EMRs, facilitating seamless data exchange and communication among healthcare providers, labs, pharmacies, and other stakeholders. That ensures accessibility of patient information across diverse settings, fostering effective care coordination, reducing test duplication, and ultimately improving patient outcomes.

Imaging and Diagnostic Integration

Thanks to seamless integration with diagnostic imaging techs such as Picture Archiving and Communication Systems (PACS) and Radiology Information Systems (RIS), EMR systems enable physicians to view and store imaging studies directly within the EMR. That eliminates the need for physical films, streamlining the retrieval and interpretation of radiological data.

Secure Data Storage and Privacy

Medical software platforms employ security measures such as encryption, access controls, and audit trails to safeguard patient information from unauthorized access or breaches. Complying with regulatory requirements like the Health Insurance Portability and Accountability Act (HIPAA), these systems ensure the confidentiality and integrity of sensitive healthcare data.

EMRs have progressed through tech advancements, transitioning from traditional to digital versions. Over the years, they have evolved and garnered a lot of popularity, which resulted in a diversification of the systems and the creation of their different types. 

  • Cloud-based. Cloud-based EMR software enables clinicians to view and update information online, allowing file retrieval from any place. These systems are cost-effective as they do not require data hosting support. Securely storing patients’ medical documents on cloud servers ensures quick access.
  • On-premise. An on-premise EMR system is housed on the servers of a healthcare provider. Although more expensive than a cloud-based EMR, this system provides more secure and private data storage. It is typically less susceptible to cyberattacks and more reliable than its cloud counterpart. The trade-off is that it demands more maintenance and may pose usability challenges.
  • Hybrid. Hybrid systems have the pros of both cloud-based and on-prem EMRs. Their users enjoy the heightened security and privacy of an on-prem system while retaining a cloud’s user-friendly interface and cost-effectiveness. However, implementing and maintaining hybrid EMRs may incur higher costs due to the combination of on-prem and cloud-based hardware and software. Additionally, these systems may require more frequent maintenance and troubleshooting than other medical software platforms.

Curious about exploring cloud-based medical platforms? Our experts share their insights into cloud-based EHR systems, providing their detailed overview!

EMR vs EHR: What Are the Differences?

EMR and EHR medical software platforms are frequently interchanged or mixed up, yet they are only partially synonymous. Thus, several key distinctions between electronic health records and electronic medical records include:

Differences between EMR and EHR technology platforms
Figure 2. Differences between EMR and EHR medical software platforms

EMRs encompass medical records, whereas health EHR platforms go beyond that scope, encapsulating additional information. An EHR includes medical records and offers a more comprehensive and holistic view of a patient’s overall health.

Benefits and Drawbacks of EMR Systems

To fully understand how EMR systems impact clinicians and patients, we must analyze their benefits and limitations. While the benefits certainly outweigh the drawbacks, a precise understanding of their potential impact is essential for efficient use in clinical environments.

The Core Benefits of Medical Software Platforms

EMR systems provide many pros that enhance the quality of healthcare delivery, from efficient data management and integrated workflows to decision support tools and secure data storage. They contribute to better patient care and promote evidence-based practices.

Enhanced Patient Care and Security

By furnishing healthcare professionals with rapid access to precise patient data, like prescription history and allergies, EMRs mitigate the risk of adverse drug reactions and medical errors. They also facilitate care coordination among multiple providers, enhancing treatment outcomes.

Improved Efficiency and Productivity

The adoption of EMR systems significantly boosts efficiency and productivity in healthcare settings. Through streamlined workflows and automated processes, healthcare providers can allocate more time to patient care, diminishing the burden of administrative tasks. Manual record-keeping becomes obsolete, reducing paperwork and optimizing physical storage.

Cost Efficiency

By cutting paper and administrative expenses, eliminating transcription services, and minimizing errors that can lead to legal repercussions, healthcare providers optimize resource allocation. EMR systems also promote evidence-based care, refining treatment plans and potentially reducing unnecessary tests, hospital readmissions, and healthcare expenses.

Data Accessibility and Analytical Insights

The comprehensive and accessible patient data provided by EMRs allows for in-depth analysis, identifying trends, patterns, and population health insights. Such analytics contribute to improving disease management strategies, identifying high-risk patients, and implementing preventive measures. Ultimately, that helps enhance population health outcomes.

Regulatory Compliance and Security

Medical software platforms are designed to adhere to stringent privacy and security standards, ensuring the confidentiality and integrity of patient data. Robust authentication mechanisms, encryption protocols, and access controls safeguard sensitive information from unauthorized access. Compliance with HIPAA and the General Data Protection Regulation (GDPR) helps healthcare organizations avoid legal issues and maintain patient trust.

Remote Access and Telehealth Integration

With medical software platforms, healthcare providers can securely access patient data and update information remotely from any location. That proves invaluable in telehealth, enabling virtual consultations, medical history reviews, and medication prescriptions without physical paperwork.

Streamlined Billing and Revenue Management

Many EMRs incorporate integrated billing and revenue cycle management features, automating claims generation, submission, and tracking processes. That reduces paperwork and administrative burdens, streamlining the billing cycle and optimizing revenue capture. Improved coding accuracy and minimized claim denials contribute to efficient financial operations.

Medical software platforms offer some additional benefits to healthcare providers, as the system can be customized and expanded to match the needs of a particular clinic. So, they can be scaled up in response to the growing needs of the personnel and the patients. 

Interested in EHR implementation? Our experts share their insights into the process and describe the key aspects of EHR platforms!

Potential Drawbacks of EMR Systems

Using online data storage in EMR systems may give rise to privacy concerns. As indicated in the HIPAA Healthcare Data Breach Report in 2022, there were an average of 1.94 reported healthcare data breaches, each involving 500 or more daily records. Thus, it is reasonable to invest time in comprehending security policies before committing to an EMR system.

Healthcare data breaches as of September 2023
Figure 3. Healthcare data breaches as of September 2023

Furthermore, occasional system downtimes during maintenance can impede access to records, resulting in potential time wastage and process delays. Persuading certain physicians to embrace digital technologies can be challenging. It becomes imperative to underscore the benefits of medical software platforms to convince medical professionals effectively.

Top 5 EMR Systems

Let’s look at the top five commercial EMR systems on the market and analyze their benefits.

Top 5 EMR system comparison
Figure 4. Top 5 EMR system comparison

CureMD

CureMD, a cloud-based medical software platform, is well-suited for healthcare organizations of varying sizes. It caters to clinical and administrative operations in gynecology, oncology, dermatology, obstetrics, public health, and more. Notable features include workflow automation, electronic prescribing, interoperability, labs, and an iOS app. CureMD’s clinical overview consolidates alerts, trends, and patients’ histories on a single screen. Its rheumatology feature provides templates for common symptoms, encompassing patients’ complaints and symptom reviews. 

Epic Care

Epic’s electronic medical records system enables physicians to maintain comprehensive historical records of their patients. It efficiently manages daily operations, encompassing billing, appointment scheduling, and payments. The platform offers capabilities for handling various aspects, including clinical trials, revenue cycles, care management, and analytics. Epic Care offers mobile support for both iOS and Android devices. The system is designed for interoperability with other medical software platforms. 

athenaOne

athenaOne, provided by athenaHealth, is a cloud-based suite designed to manage electronic health records, care coordination, population health, patient engagement, and medical billing. The application is accessible on both Android and iOS devices. Suited for healthcare organizations of all sizes, athenaOne facilitates the organization of patient visits, patient care, clinical operations, and documentation, all while supporting billing and interoperability.

Cerner Ambulatory

Cerner Ambulatory supports over 40 specialties, including cardiovascular, oncology, women’s health, pediatrics, and mental health. It caters to a diverse range of medical fields. The system seamlessly integrates with popular healthcare systems like health EHR platforms. Besides, it adheres to industry standards and follows communication protocols specified by regional, local, and national health information exchanges. Its features include a patient portal, billing management, clinical documentation, data analysis, and appointment scheduling.

AdvancedMD

AdvancedMD handles scheduling, patient rooming, task management, and e-prescribing, offering extra features such as patient messaging. The product’s all-in-one design encompasses billing, medical coding, online patient records, and portal access. Physicians can utilize custom health plans to manage patient-specific conditions based on age, sex, and lab results. The platform facilitates face-to-face communication between patients and practitioners, enables notifications, and supports the scheduling of telemedicine appointments.

Explore our expert insights into medical software platforms that impact the quality of care and boost clinicians’ efficiency. Read to learn how to choose the best one!

What Are the Cost Models of EMR Systems for a Clinic?

There are three primary pricing models clinicians face when considering implementing an EMR system. Here is a brief description of how they work. 

Cost models of EMR systems

Permanent License

This pricing model entails full ownership of the medical software platforms for a lifetime upon complete payment. Typically employed for on-site implementation, the software operates and is maintained on the servers of your practice. The upfront cost for license ownership varies from $1,200 to $500,000 and beyond, depending on the system and its features. 

In addition to this one-time payment, expect the ongoing monthly maintenance expenses and concealed costs associated with integration and customization. It might also necessitate hiring an IT staff for effective on-site medical software platforms maintenance.

Monthly Subscriptions

Under this payment structure, users pay monthly for a specified duration of use without obtaining ownership of the medical software platforms. Cloud-based EMR systems are commonly employed in this method, particularly suitable for remote practices that require convenient online data access. Besides the initial installation fee, monthly subscription costs range from $200 to $35,000, based on the chosen system and features. Extra hidden costs may arise from customization, integration, and storage space requirements.

Custom EMR Development

The cost of developing a custom EMR system for a clinic can also vary significantly as each factor would influence the development cost. Consequently, clinics conduct thorough research independently before finalizing a vendor and engagement model for the EMR development.

The important cost-efficiency factor in building a custom EMR is the accumulated cutting of licensing and subscription costs. That is especially relevant for large clinics that pay for an EMR license monthly or yearly. A one-time investment in the custom platform, though considerable, will pay out over time as the clinics would not have to pay smaller but regular fees.

Final Thoughts

EMR systems, with all their functionalities and benefits in healthcare management, stand as intricate solutions requiring careful implementation. The technical complexity of medical software platforms often poses challenges for organizations lacking technical expertise. 

However, with the assistance of reliable healthcare software vendors, like SPsoft, the process of EMR implementation is more accessible. Our expertise ensures seamless integration of EMRs, empowering healthcare providers to harness the full potential of these advanced tools that help improve patient care and streamline operations. With the right support, the transition to EMR systems becomes a strategic investment in the future of efficient and data-driven healthcare.

Talk to our experts to discuss the intricacies of building an EMR system and the cost benefits it will bring to your organization. Let’s figure out your ROI together!

FAQ

What are the medical software platforms benefits?

Medical software platforms offer streamlined data management, enhancing the efficiency of healthcare practices and organizing patient records, appointments, and billing data. They facilitate seamless communication and collaboration among healthcare professionals, improving patient care coordination. On top of that, medical software platforms contribute to enhanced decision-making through features such as data analytics and clinical decision support tools.

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